We are Zoconut
Zoconut Customer Support Service
Customer Centricity Is
At Our Very Core.
We believe in working like partners with all our clients who sign up with us and partners always support each other no matter what. We’ll be by your side throughout your journey.
Live Chat Support
Talk to a Zoconut Expert over built-in live chat or WhatsApp, always available to assist you.
Phone / Video Calls
Can't understand or figure something our over chat? We'll give you a call and sort it out.
Zoconut Academy
An elaborate library of written content and videos to help you learn how to make the most of Zoconut.
Community Support
Ask your questions in commuinity and get them answered by your peers from all over the world.
We are a B2B software product company dedicated towards building best software tools for businesses like yours. It must be coupled with outstanding support to bring out the best in you.
We are a B2B software product company dedicated towards building best software tools for businesses like yours. It must be coupled with outstanding support to bring out the best in you.
Resources
Customer Support is not just about solving technical problems but also offering Support in areas where you might not be even asking for help. At Zoconut, we work hard to develop resources such as eBooks, videos, webinars, courses, articles etc. that will help you learn from our knowledge of having worked with thousands of businesses in the industry. These resources will educate and prepare you for the next big step.
Resources
Customer Support is not just about solving technical problems but also offering Support in areas where you might not be even asking for help. At Zoconut, we work hard to develop resources such as eBooks, videos, webinars, courses, articles etc. that will help you learn from our knowledge of having worked with thousands of businesses in the industry. These resources will educate and prepare you for the next big step.
Customer Success
Customer Support is cool, but we also want to make sure that you become successful with not just Zoconut but at running and growing your business manyfolds over. We have a dedicated team of business analysts that will audit and come up with tailor-made growth strategies to make sure you keep on growing. This service is offered to only key identified businesses at our own discretion and is not a standard offering to everyone.
18x6 Live Chat
Our friendly support team is always here to offer quick resolutions to your issues & queries.
Onboarding Support
Get trained by our onboarding specialists when you purchase a plan to set up your practice for success.
Data Migration
Moving to Zoconut from another software tool? Our onboarding team will help you migrate your data over smoothly.
Business Consultation
Talk to a business analyst and audit your business. Brainstorm ideas about how you could reach the next level.
Empathy, compassion and vigilance are key to providing a pleasant after-sales experience. We are proud of the quality of support that we are able to provide.
Manya Madan
Founder & CPO
Empathy, compassion and vigilance are key to providing a pleasant after-sales experience. We are proud of the quality of support that we are able to provide.
Manya Madan
Founder & CPO
